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Open Settings → Billing to view the workspace subscription and usage. Only administrators can change the plan or open the billing portal. When workspace Reports is enabled, administrators and localization managers also use Reports for word counts, match analysis, AI usage charges, rate cards, and budgets. Plan AI credit on this page is separate from Reports’ billed AI totals.

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Check usage

Review Plan usage before starting a large batch. AI credit resets each billing cycle. Seats, projects, automations, and integrations are workspace limits; the page also shows usage categories such as translation jobs and agent runs. Use the values and reset information shown for your workspace. Plan allowances and prices can change, so confirm the current plan details before selecting a plan.

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Payment details and invoices

In Billing portal, select Manage billing to manage payment methods, billing details, and invoices. If the portal cannot open, check that you are an administrator and try again before contacting support.

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Change or cancel your plan

Review Available plans and use Select for the plan you want. Read the confirmation and any checkout details before completing the change. To end a subscription, choose Cancel at period end. The subscription stays active until the billing period ends; check Access until for the date. Use Restore subscription if you want to reverse a pending cancellation while the option is available.

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A usage limit blocks work

Record the displayed limit and reset information. Ask an administrator to review the plan or wait for the applicable reset. Repeatedly retrying the same blocked job will not resolve a workspace limit. After the limit is resolved, use job recovery to continue the work.